Technical support
Call Ares Group Consulting technical support and our experts will provide state-of-the-art advice, guided by best practices in installation and consulting services, keeping the software, operating systems and hardware in your company running.
Services included in “Attention-Ticket”
Technical service (on site and remote)
- Hardware and software installation and removal.
- Hardware and software configuration.
- Workstation and server operating system installation.
- Workstation operating system updates.
- Server operating system updates.
- Workstation operating system maintenance.
- Hard drive formatting.
- Email account configuration.
- Hard drive data recovery (depending on drive condition).
- Hardware cleaning (computer interior, PC only).
- Software fault checking and monitoring.
- Virus detection and removal.
- Directory access control on servers.
Computer network installation
- Category 5e and 6 structured cabling (data).
- LAN and wireless network installation.
- LAN and wireless network analysis and optimization.
- Installation and configuration of routers (wired and wireless), switches and other network equipment.
- Sale of network products and equipment in general.
Support hours
We provide trained staff dedicated to end-user service.
Support hours
Monday to Friday, 8:30 AM – 4:30 PM (excluding holidays)
contacto@aresgroup.tech · +58 212 551 2138 · +58 414 238 8103
